Privacy Policy

Effective Date: December 18, 2025

ZippyAI Labs, LLC ("Company," "we," "us," or "our") operates the DoodleTales mobile application ("App") and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

Please read this Privacy Policy carefully. By using the Service, you consent to the collection and use of your information as described in this policy.

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1. Information We Collect

1.1 Information You Provide

1.2 Information Collected Automatically

2. How We Use Your Information

We use your information for the following purposes:

• Provide the Service: Generate stories from drawings, create voice clones, manage your library
• Personalization: Customize stories based on child profile information
• Account Management: Authenticate users, manage subscriptions, process transactions
• Communication: Send service-related notifications and respond to support inquiries
• Improvement: Analyze usage patterns to improve features and user experience
• Safety: Detect and prevent fraud, abuse, and security issues
• Legal Compliance: Comply with applicable laws and regulations

2.1 No Tracking or Advertising

DoodleTales does not track users across apps or websites owned by other companies, and we do not use data for advertising or data brokerage purposes. We do not use device identifiers for cross-app tracking or targeted advertising.

3. Third-Party Services

We share data with the following third-party service providers who assist in operating our Service:

3.1 Google (Gemini AI)

• Data Shared: Drawing images, child profile information (first name, age range)
• Purpose: Generate stories and illustrations
• Privacy Policy: https://policies.google.com/privacy

3.2 Google Sign-In

• Data Shared: Authentication tokens
• Purpose: Account authentication
• Privacy Policy: https://policies.google.com/privacy

3.3 Apple Sign-In

• Data Shared: Authentication tokens
• Purpose: Account authentication
• Privacy Policy: https://www.apple.com/legal/privacy/

3.4 ElevenLabs

• Data Shared: Voice recordings, story text
• Purpose: Voice cloning and text-to-speech narration
• Privacy Policy: https://elevenlabs.io/privacy

3.5 Firebase (Google)

• Data Shared: Device information, app usage analytics, crash reports
• Purpose: Analytics and app quality monitoring
• Privacy Policy: https://firebase.google.com/support/privacy

3.6 Amazon Web Services (AWS)

• Data Shared: All user data is stored on AWS infrastructure
• Purpose: Cloud hosting and data storage
• Region: US-East
• Privacy Policy: https://aws.amazon.com/privacy/

4. Data Retention

After account deletion, all personal data is permanently deleted within 30 days, except where retention is required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/HTTPS)
• Encryption of data at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls limiting employee access to personal data

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Children's Privacy

We do not knowingly collect personal information directly from children under 13. The child profile information (first name, age range) is provided by the parent or guardian for story personalization purposes only.

6.1 Voice Recording Consent

Voice recording and voice cloning features are intended for use by parents or legal guardians only. We do not permit or knowingly collect voice recordings of children. By uploading voice recordings, you confirm that you are the owner of the voice and have the legal right to provide it for this purpose.

If you believe we have inadvertently collected information from a child under 13 without parental consent, please contact us immediately at support@zippyai-labs.com, and we will take steps to delete such information.

7. Your Rights and Choices

7.1 Access and Portability

You can access your personal information through the App's settings. To request a copy of your data, contact us at support@zippyai-labs.com.

7.2 Correction

You can update your account information and child profiles directly in the App.

7.3 Deletion

You can delete your account through the App's settings (Profile → Delete Account). This will permanently delete your account and all associated data within 30 days.

7.4 Analytics Opt-Out

You can limit analytics collection through your device settings. On iOS, go to Settings → Privacy → Analytics & Improvements.

7.5 Marketing Communications

We do not send marketing emails. All communications are service-related (e.g., account verification, important updates).

8. International Data Transfers

Your information is processed and stored in the United States (AWS US-East region). By using the Service, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about the categories and specific pieces of personal information we collect
• Right to Delete: Request deletion of your personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

We do not sell personal information to third parties.

To exercise these rights, contact us at support@zippyai-labs.com.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

• Legal Basis: We process your data based on your consent (account creation) and contract performance (providing the Service)
• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at support@zippyai-labs.com.

11. AI-Generated Content

Stories and images are generated using Google's Gemini AI models. While these models include safety filters to prevent inappropriate content generation, AI-generated content may occasionally produce unexpected results.

11.1 AI Training

We do not use your uploaded drawings, voice recordings, or generated stories to train or improve our AI models. Your content is used solely to provide the requested Service and is processed according to this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy in the App
• Updating the "Effective Date" at the top of this policy
• Sending an email notification for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.

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